Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Introduction

This privacy policy explains how Dhimson Tradespot Private Limited ("we," "our" or "us"), the operator of DhimsonCover.com, collects, uses and shares information from users of our website and services. Our platform serves both business‑to‑consumer (B2C) and business‑to‑business (B2B) customers: it

(1) allows individuals and corporate clients (such as travel agencies or companies procuring group policies) to purchase Travel Assistanse through white‑labelled ASEGO.in APIs, and
(2) captures interest from prospective leads seeking loans, assistanse (travel, health, accident, motor vehicle and other lines) and demat account services for themselves or their organisations.

We are a data fiduciary under India's Information Technology Act 2000 and must comply with the Digital Personal Data Protection Act 2023 (DPDP Act), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 ("SPDI Rules") and sector‑specific guidelines. These laws require us to collect personal data lawfully and fairly, limit its use to stated purposes and implement reasonable security safeguards.

Data We Collect

Personal Data Provided by You

When you sign up for Travel Assistanse or express interest in loans or demat services or the services offered/available on the website, we collect your name, contact information (email, phone number), travel dates, destination, identification numbers (e.g., passport/PAN) as well as any other information needed to issue assistanse or process loan/demat/any enquiries.

For B2B engagements, we may also collect your company name, registered address, corporate registration numbers, tax identifiers (e.g., GSTIN) and details of authorised representatives who act on behalf of the business. Sensitive personal data (such as health conditions or bank account details) is only collected with your explicit consent.

Automatic Data

We use cookies and similar technologies to collect technical information such as IP address, device identifiers and browsing behaviour. This helps us maintain security and improve our services. You can set your browser to refuse cookies, but some features may not work.

Purposes of Processing

We process your data for the following purposes:

Legal Basis and Consent

Data Sharing

We may share your personal data as follows:

Security Measures

We implement reasonable security practices through encryption, firewalls and secure servers. We restrict access to authorised personnel and require service providers to maintain similar security standards.

International Use

Our services may be accessed by individuals and businesses both within and outside India. Regardless of your location, your personal data will be processed in accordance with Indian data protection laws and the terms of this policy. If you access our services from outside India, you do so on your own initiative and are responsible for compliance with any local laws that apply in your jurisdiction. By using our services, you agree that your data may be processed and stored in India and transferred to third parties as described above.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes described or as required by law. Sensitive personal data is not retained longer than needed for lawful purposes. Under RBI digital‑lending guidelines, loan‑related data is stored only for as long as necessary and on servers located in India. We may retain anonymized or aggregated data indefinitely.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your device, maintain your session, pre‑fill forms and provide a more personalized experience. These technologies may be placed by us or by third‑party advertising and analytics partners and allow us to track how you use the Website and deliver advertisements for goods or services that may interest you. Cookies also help us authenticate your session and ensure that you obtain the information you request. If you disable cookies in your browser, some features of the Website may not function correctly.

Marketing Communications and Surveys

We may use your contact information to send service confirmation emails, assistanse certificates, policy wordings and updates about our services. With your consent, we may also send promotional offers and partner communications and conduct optional surveys or contests. Survey responses may be combined with information collected via cookies or other means to improve our services. You can opt out of marketing communications at any time by following the unsubscribe/opt out link or via email or contacting us directly.

Third‑Party Websites and External Links

This Privacy Policy applies only to DhimsonCover.com. It does not apply to other websites, apps or services that may be linked or integrated with our platform. We do not control the privacy or security practices of third‑party sites, and your interactions with them are governed by their own policies. We recommend reviewing the privacy policy of any third‑party service before providing personal information.

Legal and Corporate Disclosures

We may disclose personal data to comply with the law, court orders or lawful requests from regulators or government agencies. We may also disclose information when we believe in good faith that it is necessary to protect our rights, your safety or the safety of others. In the event of a merger, acquisition, corporate reorganisation or sale of our assets, personal data may be transferred to the successor or buyer subject to appropriate safeguards.

Your Rights

You have the following rights:

To exercise these rights or raise privacy queries, please contact privacy@dhimsoncover.com.

Children's Privacy

Our services are intended for adults. We do not knowingly collect data from persons under 18 years of age.

Changes to This Policy

We may update this policy to reflect changes in laws or our practices. Significant changes will be notified on our website and will take effect when posted.

Contact Us

If you have questions about this policy or our data practices, please contact:

Last Updated: February 25, 2026